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Guts Poker Review

Written by Jason Frakk. Last updated on
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Guts is licensed by the Malta Gaming Authority and the Gambling Commission of Great Britain, which Guts describe as “the highest stamp of safety available in the online gaming industry.”

The website boasts hassle-free, fast payouts, responsive customer support and a wide variety of payment and withdrawal options.

In addition to poker, Guts offers sports, live betting and an online casino. https://www.guts.com/en/page/aboutus

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Bonuses

As with any online poker establishment, Guts offers a €1,000 welcome bonus, which is doled out in €5 batches for every €25 you rake. Newly registered players have up to 60 days to complete the bonus. https://www.guts.com/en/poker/promotions/777/welcome-bonus

Guts also offer an array of new player tournaments, which run every Wednesday at 19:00 and 21:00 CET.

For players who truly love the Guts setup, the site offers a loyalty program where players can receive a 30 percent Rakeback. There are four tiers to the Guys loyalty program — silver, gold, platinum and diamond. Cash rewards range from 10 percent at the lowest level to 30 percent at the highest.
https://www.guts.com/en/poker/promotions/767/loyalty

Players and tournaments

Guts put a lot of effort into attracting new players, so it should be no surprise that the site offers several tournaments geared specifically toward newly registered gamblers. These new player tournaments run every Wednesday. Players have the option to choose from the €1,000 New Player freeroll, which is free for players who registered within the prior 7 days, and the €500 New Player Turbo, which costs €1 to enter for players who registered in the last week. https://www.guts.com/en/poker/promotions/738/player

Guts also offer something called a Fish Party Sit & Go. This playstyle will start in July. Players will choose between 5 different buy-ins, known as bait, and wait for a total of three players to register and spin the Fish Party slot. Sounds interesting! https://www.guts.com/en/poker/promotions/800/fish-party-poker

Game types and software

Guts offer poker game types typical to online poker establishments, even though it does not list them clearly on the publicly-accessible portions of their website.

To play, gamblers will open an account via a signup button located on the site’s homepage. This is where players will input deposit and withdrawal information, as well. Players taking place in tournaments have the option to download software compatible with Windows or Mac computers. These download links are available on the new player tournaments page.

Customer service

Guts’ customer service isn’t bad. Certainly, it isn’t the worst I’ve ever seen. The site offers a comprehensive FAQ page and offers a live-chat service for players who need immediate assistance. The website even features a utility bar that shows the time. How useful!

However, despite its decent customer service options, Guts does not make public its withdrawal and deposit options and stipulations. This is disappointing, especially if you’re shopping around for a new poker site. It’s difficult to compare payment and withdrawal methods when they are hidden behind a members-only wall. However, at the bottom of the website’s home page, logos are listed for Visa, MasterCard, Skrill, Neteller, Paysafecard, Euteller, ecoPayz, Zimpler, and SoFort.

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